Troubleshooting for customers

Internet outages are frustrating for everyone. Here you can find a document that will help customers troubleshoot outages at home:

Fiber Optic Association Reference Guide

This is the FOA's Guide To Fiber Optics & Premises Cabling. It includes almost a thousand pages of materials created by the FOA covering the basics to advanced topics on fiber optics and premises cabling.The goal of this website is educating students, users, designers, installers or anyone interested in the subject of fiber and cabling for communications systems.

Troubleshooting Devices

For 7 ways to troubleshoot, click here.

Network Troubleshooting Tools Every IT Pro Should Know

Five Simple Troubleshooting Steps for Your Industrial Wireless Network

Troubleshooting Networks

For a short video on troubleshooting network outages from Mohawk Networks, click here.

For A Guide to Network Troubleshooting: Basic Steps, Tips and Tools, click here.

For information on how to troubleshoot a wireless node, click here.


Network issues can be very frustrating, here you can find some resources for troubleshooting.

For a troubleshooting video, click here.

For a simple speed test, click here.